However, a customer may not have actually sent all that in. By default, QuickBooks Online will enter the total amount. Then, enter the amount that the customer paid. If you expect to have more deposits, however, it can be better to keep the payment in Undeposited Funds first. You can also directly deposit into another account, such as checking or savings. You may enter a reference number for the payment.įor the Deposit to account, select Undeposited Funds. For example, you can type in Bitcoin and it instantly appear as an option. You can add new payment methods just by clicking the Add New link in the drop-down menu. There are many ways the customer could have paid you, such as by credit card, cash, check, or PayPal. Next, we need to select the Payment Method. However, this customer's invoices are already listed at the bottom of the page in the Outstanding Transactions list.įor the Payment Date, select the date that the customer sent in the payment. We have the option to find the pertinent invoice by invoice number. When we click to receive payment, the Receive Payment form is opened with our customer's information already filled out for us. You can see here that our customer has an open balance and that there is a link to receive payment. This time, we'll try another way, which is to go to Sales in the Navigation Pane and then click on Customers. Under the Customers category, click on Receive Payment. One way is to go to the New button in the left-side Navigation Pane. There are many ways to navigate to the screen to record payments.
Now that we've seen one way to check if a payment has been recorded, let's take a look at how to actually record the payment. If it's only partially paid or overpaid, however, it will remain. After receiving payment, when we return to this report, we should not see this entry anymore if the balance is paid in full. For example, we can see at the top that there is an invoice for $239.00 that hasn't been paid by Amy's Bird Sanctuary.įrom this report, you can click on any of the fields shown in the expanded view to be taken to the details page for that particular invoice. This will run a report that shows every invoice that hasn't been paid yet. From there, find the Who Owes You category and click on Open Invoices. You can see who owes you money by going to Reports in the left-side Navigation Pane. Let's start by first seeing how we can find out who we should be receiving payments from. There are many ways that you can get to the form, however. That involves filling out a Receive Payment form. Regardless of whether a customer pays you by check, credit card, or some other way, there is a common way to record it in QuickBooks Online. We'll then look at recording sales receipts and, lastly, look into why all these payments end up in the Undeposited Funds Account. We'll start by learning how to find our open invoices and then move on to recording payments for invoices. In this article, however, we will be looking at how to record payments using QuickBooks Online's native tools. That way, you can have ACH or credit card payments get recorded directly into your QuickBooks Online account. There are many ways that you can do this automatically, such as through integrating your QuickBooks Online with QuickBooks Payments, which is Intuit's online merchant service. Once a customer has purchased your product or service and they have sent a form a payment from them, the next thing you need to do is record the sale and take their payment.